Shipping, Returns and Payments by Cheque

SHIPPING

Padma Yoga ships with Canada Post Expedited mail. Delivery should take less than 14 days from the date of ordering, but occasionally, due to un-forseen circumstances, delivery time can be up to six weeks. Shipping cost includes postage, packaging and tax for shipping. A handling fee of $3 is added for staff costs. Import duties and taxes to be paid in foreign countries are the responsibility of the customer.

GUARANTEES, RETURNS and REFUNDS

DVDs:

Padma Meditation & Yoga guarantees great quality products and so offers refunds or exchanges for faulty DVDs. If the DVD you purchased is faulty, please email store@padmayoga.ca and we will arrange a refund. You can also mail the DVD(s) to 189-1857 West 4th Ave., Vancouver, BC, Canada, V6J 1M4 with a note explaining the deficiency and your name and contact details. For exchanges please indicate the address to which you would like the new DVD shipped. Return shipping costs in the case of deficient DVDs only will be refunded by Padma Yoga.

For any other return reason, such as you do not want the dvds after all, a store credit will be issued for unopened, returned DVDs in their original packaging. Return shipping will not be paid for in these cases. Please email store@padmayoga.ca within 7 days of receipt of your DVDs to inform us that you wish to return them.

Shawls:

Padma Meditation & Yoga guarantees great quality products and so offers refunds or exchanges. If you are not 100% happy with your purchase from Padma Yoga, you may return it for an exchange or store credit. You must notify Padma Yoga within 7 days of your receipt of the item in question that you wish to return it. Please note: we cannot exchange or issue a refund or credit on an item that has been worn or dvds that have been opened. For exchanges please email store@padmayoga.ca and let us know what you would like to exchange the item for. Please also provide details of why you are requesting an exchange (didn’t like the colour, etc.), as well as your contact information. For refunds please email store@padmayoga.ca and we will contact you to issue you a refund. You can also mail the items to 189-1857 West 4th Ave., Vancouver, BC, Canada, V6J 1M4 with a note explaining the deficiency and your name and contact details. Return shipping costs will only be refunded by Padma Yoga if the item in question is damaged or deficient in some way.

PAYMENTS BY CHEQUE

For payments by cheque, please download this Mail order form 2013. Once completed, please mail this form and your payment cheque to Padma Yoga, #189-1857 West 4th Ave., Vancouver, BC, V6J 1M4, Canada.

This form helps you calculate shipping, tax and sale discounts.

Open and print off this form, then mail it to us with the cheque and we’ll promptly send you your items. Thank you.

TAXES

Padma Yoga is located in British Columbia. Taxes are charged according to the province where the products are ordered from.  For services, taxes are charged according to the province where workshops are delivered.

There is no tax on orders to the USA or internationally.