Shipping, Returns and Payments by Cheque

Shipping

Padma Yoga ships with Canada Post Expedited mail (not Express). Delivery should take less than 14 days from the date of ordering, but occasionally, due to un-forseen circumstances, delivery time can be up to six weeks. Shipping cost includes postage, packaging and tax for shipping. A handling fee of $3 is added for staff costs. Import duties and taxes to be paid in foreign countries are the responsibility of the customer.


Guarantees, Returns & Refunds

Padma Meditation & Yoga guarantees great quality products and so offers refunds or exchanges for faulty DVDs. If you are not 100% happy with your purchase from Padma Yoga, you may return it for an exchange or store credit. Notify Padma Yoga within 7 days of receipt of the item in question that you wish to return. Please note: we cannot exchange or issue a refund or credit on dvds that have been opened, unless defective.

If the DVD you purchased is defective, please email store@padmayoga.ca and we will arrange a refund. You can also mail the DVD(s) to 189-1857 West 4th Ave., Vancouver, BC, Canada, V6J 1M4 with a note explaining the deficiency and your name and contact details. For exchanges please indicate the address to which you would like the new DVD shipped. Return shipping costs will only be refunded by Padma Yoga if the item in question is damaged or deficient in some way.

For any other return reason, such as you do not want the dvds after all, a store credit will be issued for unopened, returned DVDs in their original packaging. Return shipping will not be paid for in these cases.


Taxes

Padma Yoga is located in British Columbia. Taxes are charged according to the province where the products are ordered from.  For services, taxes are charged according to the province where workshops are delivered.

There is no tax on orders to the USA or internationally.


Pay by Credit Card

Purchase through our secure store with your own CREDIT CARD, or with a Paypal account. In both cases, this store utilizes Paypal as the processing merchant account. There is no need for you to create a Paypal account. 

Rest assured, on the Padma Yoga Store, you are protected by a 128-bit secure SSL connection. Payments are secure through Paypal.


Paying by Cheque through Mail Order

You may also order items by CHEQUE using the MAIL ORDER FORM here:
PadmaYoga-MailOrderForm-2015pdf.

Open and print off this form, then mail it to us along with the cheque and we’ll promptly send you your items. This form helps you calculate shipping, tax and sale discounts. 

We try to get you your items within 2 weeks, but please allow up to 6 weeks for delivery through Mail Order, thank you.

Mail To:

Padma Yoga
#189-1857 West 4th Ave.
Vancouver, BC,
V6J 1M4
Canada